Terms and conditions and relevant useful information:
Covid-19
Visit www.sacoronavirus.co.za for more information.
Hand sanitisers will be supplied. Guests are to provide their own masks. All accommodations that we visit deep clean their premises regularly and our vehicles are sanitised every day. Whilst every effort will be made to keep you safe and healthy, we will have to refuse your entry to the tour should you have any signs of Covid at the start of the tour. All guests must disclose honestly if they have symptoms or were in contact with positive cases in the 14 days prior to the tour departure. Any fever or symptoms whilst on tour must be reported immediately to the Guide.
Guiding principles applied to the design of the tours:
Passengers will be picked up and dropped off from their homes on all tours in the Johannesburg area.
Tours are conducted by a registered tourist guide. Transportation is in clean and serviced vehicles, fully insured, and well-maintained. The seats are all individual and comfortable with safety belts.
Special conditions regarding the mobility of guests:
All effort is made to ensure the places we visit and stay are easily accessible to all. On all tours there are inevitably areas that involve climbing steps, walking to attractions, walking on uneven ground and surfaces, etc. All persons on tour must be able to do these activities un-assisted and without delaying their fellow passengers.
Should travelers not be able to walk freely, climb steps, or do any activities un-assisted, they would be required to have their own assistance (a person traveling with them) to ensure fellow travelers are not affected by this. The Hola Tourism Network, Annekie needs to be informed of any such conditions before the reservation is made.
Although no age limit applies to participation in the tours, it is important to declare any medical conditions on the reservation form which will be sent when the reservation is made.
The Hola Tourism Network reserves the right to cancel the reservation if a person’s medical condition is too much of a risk to undertake any of the trips.
For everyone’s comfort and fairness, seats in the vehicle are rotated on a daily basis. No specific seat can be reserved in the vehicle due to a medical condition or handicap. Everyone needs to rotate seats.
Guests must be aware of the traveling distances covered per day, and that it may be longer on certain days due to continuous road works. Please feel free to inquire about the conditions, activities, and accessibility on any of the trips.
Terms and conditions and relevant useful information:
Pricing and departure dates: All tours for 2023 have been agreed upon and fixed at the published rates. Once you have booked and paid the relevant deposits, these prices will be maintained.
Inclusions and Exclusions on all Itineraries:
Included: Accommodation, breakfast/ lunch/dinner, entrance fees, transfer (s) where needed, tourist guide, and vehicle.
Excluded: Drinks, laundry, telephone calls, curios, porterage, gratuities, and personal items. Flights are not included but HOLA will book the flights and costs will be added to the Tour Price
** flights not included due to extreme fluctuations after covid.
Deposits: Each reservation must be booked telephonically to check availability. Once it has been confirmed telephonically with Annekie, an invoice and reservation form will be forwarded to you. The reservation then requires an initial deposit of R2 500 per person to secure a seat on the trip. Once the deposit and completed reservation form have been received, a confirmation letter will be sent.
Hola reserves the right to book alternative accommodation on any Itinerary
Cancellation fees applicable:
- Notice of cancellation must be done in writing and is subject to the following penalties:
- More than 60 days prior to departure: 5% of the total tour price.
- 59 to 40 days: 50% of the total tour price.
- 30 days to 0 days:100% of total tour price.
Wildcards: Persons with valid Wildcards need to inform Annekie when making the reservation. A refund of the entry fees will then be arranged
Single Supplement: It is purely for the extra cost of a single room, and no extra costs are added. On certain trips, a limited amount of single rooms are available, due to constraints of the size of the guesthouses. On most trips, there are always persons that are interested in sharing a room, and the two parties can contact one another to arrange this to bring the costs down. This is not compulsory, however, and single travelers are gladly accommodated.
Insurance cover: Normal insurance and medical cover for traveling passengers is recommended. Please ensure you have the correct insurance cover to cover protection against trip cancellation or interruption for unexpected medical reasons, medical cover for illness or injury whilst on tour, emergency medical evacuation benefits, protection against baggage loss, theft, or damage, and 24-hour assistance anywhere on the route.
Useful information to plan your trip: Weather: Depending on the time of the year we travel, the weather will differ. Your host will gladly advise you on what relevant clothing to take on the trip. A suggestion is to always have some layered clothing, at least a warm jacket, raincoat and umbrella. With the weather patterns changing drastically over the past few years, The Hola Tourism Network cannot be held accountable for the weather experienced on trips.
Dress Code: The dress code on all trips is casual.
Luggage: Is limited to one suitcase per person which goes into the trailer, plus a small carry-on bag for inside the vehicle. For the smaller groups of 4 persons, there will be no trailer, but the vehicle has enough luggage space for 4 persons.
We look forward to hearing from you and hope you will be traveling to some of these beautiful destinations and regions of South Africa with us. With best regards. Johan, Henry, and Anneke When phoning we may not immediately take the call, as we may be on tour. Please leave a message, or give us a missed call, and we will return the call thereafter.
The banking details are:
- Account name: Hola Tourism Network
- Branch: Absa bank Cresta
- Account no: 9125161522
- Branch code: 632005